CONSULTING AND TELEPSYCHOLOGY SERVICE FOR OPERATORS IN HUMANITARIAN CRISIS CONTEXTS

Responsible: Prof. Alessandra Talamo

Activity

Today there are many professionals who find themselves operating in contexts of humanitarian crises: doctors, psychologists, nurses, journalists and operators in the world of information and communication, cooperation and logistics professionals.
Operating in humanitarian crisis contexts frequently exposes you to stressful working conditions, contexts of relative personal safety and frequent exposure to potentially traumatizing events. Rarely in the contexts of humanitarian crises, however, can these professionals easily access professional psychological support.
The service intends to respond to the specific needs of in situ psychological consultancy for professionals who find themselves working in these conditions, offering these operators the possibility of accessing remote consultancy, therapy, and support before departure or upon return.
Two types of intervention are envisaged to guarantee both individual support to the person and opportunities for the prevention of stress and burnout for operators in humanitarian crisis contexts.

Services

• HOPE: Humanitarian Operators Psychological E-services: psychological consultancy, support and psychotherapy sessions in Telepsychology (remote) for those working in humanitarian crisis contexts.
• Resiliency groups: organization of group meetings for the strengthening of personal resources and for the prevention of psychological distress of those who work in humanitarian crisis contexts, for employees of NGOs, voluntary associations, and companies in the information world.

Who is the service aimed at?

The service is aimed at operators, doctors, volunteers, technical staff, journalists and those in various capacities who find themselves working professionally in Italy or abroad inhumanitarian crisis situations.
How to access the service
People interested in having more detailed information and/or making an appointment can:
1. send an e-mail to HOPE@uniroma1.it with subject HOPE intervention request;
The services provided are paid, according to the price list approved by the Department Council (see below).

Where the service takes place

The services are carried out online according to the methods established by the the APA (American Psychological Association) in compliance with the rules for protecting user privacy. To get in touch with this service you need to send an email to HOPE@uniroma1.it
The in-person meetings take place in the Faculty of Medicine and Psychology, Via dei Marsi, 78 (floor 4, room 425)
It is also possible for NGOs, organizations or companies to arrange services at different locations specifically for their own groups of professionals with specific needs.

Tariff

Rates are VAT exempt. The following price list will come into force starting from 1st September 2018.
Unit rate
Package of 4 assessment sessions in telepsychology
€ 100 / hour

Individual psychotherapy session in telepsychology
Packages of 4 sessions
€ 100 / hour

Package of 8 meetings for participation in Resiliency Groups 
€ 500
It is also possible to arrange ad hoc psychological support packages for groups of employees with organizations, NGOs and companies.